Privacy Policy

We collect information you provide directly to us, including: Full name, email address, phone number, country of residence, health concerns and medical information you choose to share, and any other information you provide in your application or communications with us.

We automatically collect certain information when you visit our website, including: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.

We use the information we collect to: Process your retreat application, communicate with you about our services, schedule pre-evaluation consultations, provide medical services during your retreat, send you marketing communications (with your consent), improve our website and services, and comply with legal obligations.

We understand that health information is particularly sensitive. Any medical or health-related information you provide is used solely for the purpose of evaluating your suitability for our retreat programs and providing personalized medical care. This information is handled with the highest level of confidentiality and is shared only with our medical team members directly involved in your care.

We do not sell, trade, or rent your personal information to third parties. We may share your information with: Our medical team members for the purpose of providing care, service providers who assist us in operating our website and business, and legal authorities when required by law.

We use cookies and similar tracking technologies to analyze website traffic and improve user experience. You can control cookie preferences through your browser settings. We use Google Analytics and Meta Pixel for analytics and advertising purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

You have the right to: Access, correct, or delete your personal information, withdraw consent for marketing communications, request a copy of your data, and lodge a complaint with a supervisory authority.

Your information may be transferred to and processed in Ecuador, where our retreat is located. By submitting your application, you consent to this transfer.

For questions about this Privacy Policy or to exercise your rights, contact us at: info@alquimiahealth.com